{"id":745,"date":"2009-06-28T13:00:37","date_gmt":"2009-06-28T20:00:37","guid":{"rendered":"https:\/\/blog.iamron.com\/?p=745"},"modified":"2009-06-28T13:48:13","modified_gmt":"2009-06-28T20:48:13","slug":"apple-gets-high-marks-for-customer-support","status":"publish","type":"post","link":"https:\/\/blog.iamron.com\/business\/apple-gets-high-marks-for-customer-support\/","title":{"rendered":"Apple gets high marks for customer support"},"content":{"rendered":"<p>Apple beats both Dell and HP for it&#8217;s telephone customer support by a pretty big margin.  It&#8217;s no surprise &#8211; if you&#8217;ve ever called Dell with an issue, chances are you&#8217;ve witnessed how easily a &#8220;quick service call&#8221; can turn into a recurring nightmare.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/blog.iamron.com\/wp-content\/uploads\/2009\/06\/IMG_0472.JPG?ssl=1\" class=\"img\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" width=\"458\" height=\"341\" src=\"https:\/\/i0.wp.com\/blog.iamron.com\/wp-content\/uploads\/2009\/06\/IMG_0472.JPG?resize=458%2C341&#038;ssl=1\" class=\"size-medium wp-image-746\" style=\"padding: 10px; background: #fff;\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/blog.iamron.com\/wp-content\/uploads\/2009\/06\/IMG_0472.JPG?w=458&amp;ssl=1 458w, https:\/\/i0.wp.com\/blog.iamron.com\/wp-content\/uploads\/2009\/06\/IMG_0472.JPG?resize=150%2C111&amp;ssl=1 150w\" sizes=\"(max-width: 458px) 100vw, 458px\" data-recalc-dims=\"1\" \/><\/a><\/p>\n<p>Not to say Apple doesn&#8217;t have it&#8217;s flaws, but the numbers certainly represent the majority of stories I hear.<\/p>\n<p>Of course, it&#8217;s nice when you don&#8217;t have to call the manufacturer in the first place, as is also more often the case with Apple.<\/p>\n<p>Reference: <a href=\"http:\/\/www.vocalabs.com\/pr\/apple-leads-customer-satisfaction-vocalabs-tech-support-study\" target=\"_blank\">http:\/\/www.vocalabs.com\/pr\/apple-leads-customer-satisfaction-vocalabs-tech-support-study<\/a><\/p>\n<p>Sent from my iPhone<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple beats both Dell and HP for it&#8217;s telephone customer support by a pretty big margin. It&#8217;s no surprise &#8211; if you&#8217;ve ever called Dell with an issue, chances are you&#8217;ve witnessed how easily a &#8220;quick service call&#8221; can turn into a recurring nightmare. Not to say Apple doesn&#8217;t have it&#8217;s flaws, but the numbers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":[]},"categories":[12],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p20FV9-c1","_links":{"self":[{"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/posts\/745"}],"collection":[{"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/comments?post=745"}],"version-history":[{"count":15,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/posts\/745\/revisions"}],"predecessor-version":[{"id":761,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/posts\/745\/revisions\/761"}],"wp:attachment":[{"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/media?parent=745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/categories?post=745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.iamron.com\/wp-json\/wp\/v2\/tags?post=745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}